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madtag · **Posted:** Tue Aug 11, 2009 9:14 pm

I'ev oreded from them many times in the past year fabulous to handle with and good communication, good cheap retail to, i dont see no problems with there service either i would rather buy from her then say pc world or another online pc shop.

5 stars at my end

thanks admi

sjs · **Joined:** Wed Aug 12, 2009 12:58 am **Posts:** 1

Well, I decided to give them a go.

4 working days without sending my order (an item the website says they have stock of) so far.
Becoming suspicious of whether they had stock (other online reviews complained of this problem), I sent an email and I got a response (just within 24 hours) but all they said was that was order should be with me shortly. Failing to answer my question of whether they had stock in the process. So I sent an reply (asking again) which I've had no response to so far.

Now you can say the above isnt a great deal of time to wait. And that might be fair comment. The benchmark is what other online stores do though. I honestly dont remember the last time when I've ordered pc components online and not had it the next day. And not answering 2 really straight forward questions in an order query struck me as strange.

I'm sure they are a nice enough company/people but on my first experience the bar is set low enough that theres far too many competitors offering better prices and service for me to even consider trying again.

LyNeX · **Posted:** Wed Aug 12, 2009 9:11 pm

The middle man can not be controlled. I'm not saying its not their fault either, but some times you can not always rely on carriers to do their job quickly/right.

Pinky_Powers · **Posted:** Thu Oct 01, 2009 4:32 am

NIVIN wrote:

Thanks a million

How many accounts do you have on this forum, you twisted creep?

Maestro · **Posted:** Thu Oct 01, 2009 9:08 am

Pinky_Powers wrote:

NIVIN wrote:

Thanks a million

How many accounts do you have on this forum, you twisted creep?

Pinky_Powers · **Posted:** Thu Oct 01, 2009 5:53 pm

His first post in this thread was "thanks a million", which suggests he was posting as one of those other people asking questions earlier.

PoisonJam · **Posted:** Thu Oct 01, 2009 6:07 pm

Pinky_Powers wrote:

NIVIN wrote:

Thanks a million

How many accounts do you have on this forum, you twisted creep?

I think he may have ordered something from AWD-IT and it was a pleasant purchase experience.

He just doesn't like to be obvious about it. Or type many words... :ugh:

Maestro · **Posted:** Thu Oct 01, 2009 7:38 pm

PoisonJam wrote:

I think he may have ordered something from AWD-IT and it was a pleasant purchase experience.

That was my inference, yeah

Timmeh · **Posted:** Thu Oct 08, 2009 12:43 pm

Not noticed this thread before. They're great, I normally phone up to make my order as I've been caught out by the stock system. It's better to talk the order through with Beany and the gang anyway IMO.

D.M · **Joined:** Mon Jul 27, 2009 2:51 pm **Posts:** 42

Timmeh wrote:

Not noticed this thread before. They're great, I normally phone up to make my order as I've been caught out by the stock system. It's better to talk the order through with Beany and the gang anyway IMO.

/agree

a company that lists it's phone number as an 01 #. priceless. :tophat:

ScottiB · **Joined:** Thu Jan 15, 2009 5:19 pm **Posts:** 2419

ok sir, I'm pretty sure I know which customer you are so I'd just like to set a few facts straight.

You ordered a brand new, short supply, PRE-ORDER case 12 days ago, not 3 weeks, along with some hard to source (thanks to recent XSPC range updates) watercooling bits.

I'm not denying that the order took longer to process that we would have ideally liked it to, but I don't believe that anyone would promise a delivery on a specific day even if they had all the products in their hands at the time.

Maestro · **Posted:** Tue Oct 20, 2009 10:59 pm

One phone call Friday morning:

"I need a 1TB external HDD with eSATA and ting"
"How about this one?"
"That'll do"

Turned up Monday morning.

Nuff said

PoisonJam · **Posted:** Tue Oct 20, 2009 11:19 pm

Maestro wrote:

One phone call Friday morning:

"I need a 1TB external HDD with eSATA and ting"
"How about this one?"
"That'll do"

Turned up Monday morning.

Nuff said

Wow, you didn't even have to exchange monies

LyNeX · **Posted:** Thu Oct 22, 2009 12:10 pm

PoisonJam wrote:

Maestro wrote:

One phone call Friday morning:

"I need a 1TB external HDD with eSATA and ting"
"How about this one?"
"That'll do"

Turned up Monday morning.

Nuff said

Wow, you didn't even have to exchange monies

Its done under the table. :pinky:

PoisonJam · **Posted:** Thu Oct 22, 2009 12:11 pm

LyNeX wrote:

Its done under the table. :pinky:

What, masturbating in work?

LyNeX · **Posted:** Thu Oct 22, 2009 12:14 pm

PoisonJam wrote:

LyNeX wrote:

Its done under the table. :pinky:

What, masturbating in work?

At the pub.

tony · **Joined:** Wed Apr 21, 2010 4:18 pm **Posts:** 3

don't know much about this institute....

HeX · **Posted:** Wed Jun 02, 2010 2:53 pm

Phoned up and ordered a GPU, and a couple of other random bits the other day, paid over the phone, order was with me on the Friday (as I'd requested).

Can't fault em.

ewarwoowar · **Joined:** Thu Aug 13, 2009 10:43 pm **Posts:** 1881

Ordered a logitech joystick + 80mm fan + arctic silver compound and it took a while to transfer becuase of bank holiday I think :scratch:

but the joystick wasn't in stock and got an email today saying it wasn't in stock and they have refunded me the whole price + a little of postage and sent out my other items today.

Pretty good communication and fairly good delivery

I almost always order pc parts from them

Nov · **Posted:** Thu Jun 03, 2010 10:52 am

If that sapphire HD5830 stays at that price by August I'm snapping one up.

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